Welcome to Gumphan. These Terms & Conditions govern your use of our website and the purchase of our handmade jewellery products. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our website.

1. About Gumphan

Gumphan is a handmade jewellery brand offering artisan-crafted jewellery and accessories. Each product is carefully handcrafted, making every piece unique.

2. Eligibility

By using our website, you confirm that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

• The information you provide is accurate and complete.

• You are legally capable of entering into a binding agreement.

3. Product Information

We strive to display our products as accurately as possible. However, due to differences in screen settings and the handmade nature of our products, slight variations in:

• Colour

• Texture

• Size

• Finish

• Pattern

may occur. These variations are natural and should not be considered defects.

4. Pricing

• All prices are listed in Indian Rupees (₹).

• Prices are inclusive of applicable taxes unless otherwise stated.

• Gumphan reserves the right to change prices without prior notice.

• The applicable price is the one displayed at the time of placing your order.

5. Orders

By placing an order, you agree that:

• All information provided is accurate.

• Your order is subject to acceptance and availability.

• Gumphan reserves the right to refuse or cancel any order due to pricing errors, suspected fraud, inventory issues, or other unforeseen circumstances.

If your order is cancelled after payment, the full amount will be refunded.

6. Payments

We accept secure online payments through authorized payment gateways.

Accepted payment methods may include:

• UPI

• Credit Cards

• Debit Cards

• Net Banking

• Digital Wallets

Your payment information is processed securely by our payment partners. Gumphan does not store your card or banking details.

7. Shipping & Delivery

We aim to dispatch orders within the estimated processing time mentioned on our website.

Delivery timelines may vary depending on:

• Customer location

• Courier partner

• Weather conditions

• Public holidays

• Unforeseen logistical delays

Gumphan is not responsible for delays caused by third-party courier services.

8. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Please review the policy before placing your order.

9. Intellectual Property

All content available on this website, including but not limited to:

• Product images

• Logos

• Brand name

• Graphics

• Designs

• Product descriptions

• Website content

is the exclusive property of Gumphan and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. User Conduct

You agree not to:

• Use the website for unlawful purposes.

• Attempt unauthorized access to our systems.

• Upload malicious software or harmful code.

• Misuse or interfere with website functionality.

• Copy or exploit website content without permission.

11. Limitation of Liability

To the maximum extent permitted by law, Gumphan shall not be liable for:

• Indirect or incidental damages

• Loss of profits

• Loss of business opportunities

• Delivery delays beyond our control

• Allergic reactions resulting from materials unless specifically caused by a manufacturing defect

Customers are encouraged to review product materials before purchasing.

12. Handmade Product Disclaimer

Every Gumphan product is handcrafted by skilled artisans.

As a result:

• Slight variations in colour, shape, texture, and finish are expected.

• Small imperfections are part of handcrafted artistry and are not manufacturing defects.

• Product images are for reference purposes and may vary slightly from the delivered product.

These characteristics make each piece unique.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We are committed to protecting your privacy and using your information responsibly.

14. Changes to These Terms

Gumphan reserves the right to modify these Terms & Conditions at any time.

Any updates will be published on this page along with the revised effective date.

Continued use of the website after changes constitutes acceptance of the updated Terms.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Gumphan

Email: [gumphan.handicraft@gmail.com]

Phone: [+91 9763580857]

Business Hours:

Monday – Saturday

10:00 AM – 6:00 PM IST